Expert help when email delivery suddenly breaks down.
For a blocklisting or a sudden drop in delivery. We start within one business day, and the first response covers up to 8 expert hours.
- Price
- USD 2,500 for the first response
- You receive
- We start within one business day, establish what the evidence supports, and file delisting requests once the cause is fixed.
When this helps
- Your domain or sending address has been blocklisted.
- Your delivery has dropped suddenly.
- You need someone to investigate and tell you what to correct.
What we do
- Investigate the blocklisting or the drop in delivery.
- Submit any applicable delisting requests after the corrections are in place.
What you receive
- What the evidence supports, and what to correct.
What it looks like
- What we observed
- The sending address for example.com appears on a blocklist
- What is still unknown
- What caused the listing: the evidence so far does not establish it
- Action taken
- Told you what the evidence supports and what to correct
- Evidence needed next
- Confirmation that the corrections are in place
- Status
- Delisting request not submitted yet: waiting for the corrections
Good to know
- This is not a 24/7 service.
- The evidence does not always establish a cause.
- Blocklist operators decide whether and when to delist, on their own timetables.
What happens when you request
- We send an invoice once we agree on dates. Nothing is charged on this site.
Request this service
Request this service
USD 2,500 for the first response